The term ‘Cheetah’ or ‘biggy.zhengzhouo.tw’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
Credit and debit card payments are processed by Braintree, our secure payment provider. We do not store or process any credit card details on biggy.zhengzhouo.tw. Additional security is automatically provided by the “Verified by Visa” and MasterCard “SecureCode” schemes. For additional credit and debit card options, you should select PayPal, the international standard web payment system.
We can ship using various services. To see actual shipping costs for your order, simply add your products to the shopping basket and Calculate Shipping at the bottom of the cart. By checking the shipping costs, you are not committing to making a purchase unless you choose to Checkout and make payment.
Our aim is to dispatch all orders within 24 hours. Delivery times may vary depending on the time of order and the selected courier. In the event that a product is temporarily out of stock we will contact you to let you know. Tracking numbers will be issued wherever possible as soon as your order is dispatched.
Delivery timescales vary depending on which country you are in. If you select and pay for enhanced courier shipping, delivery is normally within 3 to 5 days. If you select standard delivery, this is sent through the postal service and delivery can be up to 15 days depending on the postal service in your country. Further information about our standard international delivery can be viewed on Royal Mail’s website.
Orders shipped to addresses outwith the European Union may be subject to local taxes or import duties at the time of delivery, which are the responsibility of the receiver.
All prices quoted include applicable local taxes at the current rate.
If you have a problem with any Cheetah item, please contact us for support in the first instance.
If you wish to return your Cheetah product for service, please contact us stating where and when you purchased the item, your current name and address and the reason for service requirement.
If you wish to return your Cheetah product for refund, please contact the supplier where you purchased your product. We are able to refund customers who purchased directly from www.biggy.zhengzhouo.tw, but we are obviously not able to refund customers who did not purchase from us.
You are responsible for shipping any item back to us for refund, repair or replacement.
Cheetah products carry a 1 year exchange or repair warranty. This does not affect your statutory rights. Customers who purchase new units with a Platinum membership package and register their purchase with us will benefit from an extended product warranty.
14 day Guarantee
If you are not entirely satisfied with your order that you purchased directly from www.biggy.zhengzhouo.tw, you can return it within 14 days for a full refund of the purchase price. In this event, you must contact us by email or telephone before you return your order. We cannot accept returned orders without prior notification. Other retailers may offer different terms.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without our prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of Scotland.